Shipping Policy

At J'AURA PINK, we want your order to arrive safely and as quickly as possible, wherever you are in the world.

Processing Time

All orders are processed within 1–3 business days. You will receive an email confirmation once your order has been dispatched.

Delivery Times

• Netherlands / EU: 5–8 business days
• UK & Rest of Europe: 7–12 business days
• USA & Canada: 10–18 business days
• Middle East & Asia: 10–18 business days
• Rest of World: 12–20 business days

These are estimated times and may vary during peak periods or due to customs.

Tracking

Once shipped, you'll receive a tracking number via email. You can track your parcel using the link provided.

Customs & Import Duties

International orders may be subject to customs fees or import taxes. These are the responsibility of the customer and are not included in our prices.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us at jaurapink@gmail.com within 48 hours of the expected delivery date. We will do our best to resolve the issue as quickly as possible.